Last updated: 15 September 2026

At Used Outboard Motors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, create an account, place an order or otherwise interact with us.

This policy is designed for a UK-based e-commerce business and should be reviewed against your actual website setup, payment providers, analytics tools and other third-party services before publication. UK privacy information should explain who you are, why you process personal data, your lawful basis, who receives it, how long you retain it and the rights available to individuals. (ICO)

1. Who We Are

Used Outboard Motors

Address:
Unit H, Blaby Industrial Park
Winchester Ave
Blaby, Leicester
LE8 4GZ
United Kingdom

Telephone: +44 7882760417
Email: sales@usedoutboardmotors.co.uk

For privacy-related questions or requests concerning your personal information, you can contact us using the details above.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide to us

This may include:

• Full name

• Email address

• Telephone number

• Billing address

• Delivery address

• Payment and transaction information

• Information provided through our contact forms

• Information provided when requesting an engine quotation

• Information relating to your boat or outboard requirements

• Customer service communications

• Information you provide when requesting support

• Reviews or feedback you voluntarily submit

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Website pages visited

• Approximate location derived from technical information

• Referring website

• Date and time of visits

• Website interaction information

The exact information collected depends on the technologies and services installed on our website.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil orders

• Arrange delivery or collection

• Process payments

• Respond to enquiries

• Provide customer support

• Provide information about our products

• Help you select a suitable outboard motor

• Process returns and warranty enquiries

• Communicate with you about your order

• Maintain customer records

• Improve our website and services

• Detect and prevent fraud or misuse

• Maintain website security

• Meet legal and regulatory obligations

• Send marketing communications where you have provided the appropriate consent or where another lawful basis permits us to do so

We only use personal information for appropriate and relevant purposes.

4. Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract

We may process your information where it is necessary to enter into or perform a contract with you, such as processing an order and arranging delivery.

Legal obligation

We may process information where necessary to comply with a legal or regulatory requirement.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Examples may include maintaining website security, improving our services and managing customer relationships.

Consent

Where consent is required, we will ask you for it before carrying out the relevant processing. You can withdraw consent where consent is the lawful basis for processing.

The appropriate lawful basis depends on the specific processing activity. (ICO)

5. Payment Information

When you purchase an outboard motor, payments may be processed through third-party payment providers.

Depending on the options available at checkout, these may include:

• Visa

• Mastercard

• PayPal

• Bank Transfer

We do not intend to unnecessarily store complete payment card details on our own systems. Payment information may be processed directly by the relevant payment provider in accordance with its own privacy and security policies.

You should review the privacy information provided by the payment provider used for your transaction.

6. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business and provide services to you.

These may include:

• Payment service providers

• Delivery and transport companies

• Website hosting providers

• Website and e-commerce service providers

• IT and security providers

• Email service providers

• Customer support providers

• Professional advisers

• Legal or regulatory authorities where required

We only share information where there is an appropriate reason to do so.

We do not sell your personal information to third parties.

UK privacy information should identify recipients or categories of recipients where applicable. (ICO)

7. Delivery Information

If you purchase an outboard motor, we may provide necessary information to a delivery or transport provider so that your order can be delivered.

This may include:

• Name

• Delivery address

• Telephone number

• Email address

• Order information

• Delivery instructions

Only information necessary to complete the delivery should be provided.

8. Marketing Communications

If you subscribe to receive marketing communications from us, we may use your contact information to send you information about:

• New outboard motors

• New stock

• Special offers

• Promotions

• Company updates

• Relevant products and services

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Where consent is required for electronic marketing, we will obtain the appropriate consent. UK electronic marketing is also subject to the Privacy and Electronic Communications Regulations (PECR). (ICO)

9. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for purposes including:

• Website functionality

• Shopping basket functionality

• Security

• Remembering preferences

• Website performance

• Analytics

• Understanding how visitors use our website

Some cookies may be strictly necessary for the website to operate.

Non-essential cookies, such as certain analytics or marketing cookies, may require your consent. UK rules require websites to explain what cookies do and, in relevant cases, obtain consent before placing them on a user’s device. (ICO)

You can manage cookies through our cookie settings where available and through your browser settings.

10. Website Analytics

We may use analytics services to understand how visitors use our website and to improve our services.

Depending on the analytics tools installed on the website, information may include:

• Pages visited

• Time spent on pages

• Device information

• Browser information

• Referring websites

• General website interaction data

We will configure analytics and tracking technologies in accordance with applicable privacy and cookie requirements.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Fulfilling orders

• Providing customer support

• Managing warranties and returns

• Maintaining appropriate business records

• Meeting legal and accounting obligations

• Resolving disputes

• Preventing fraud

The exact retention period depends on the type of information and why we need it.

Where a specific retention period is not legally required, we will consider factors such as the nature of the information, the purpose for processing it and whether we continue to have a legitimate business need for retaining it.

12. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Unauthorised disclosure

• Alteration

• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have rights including:

Right of access

You can request a copy of the personal information we hold about you.

Right to rectification

You can ask us to correct inaccurate or incomplete information.

Right to erasure

You may ask us to delete your personal information in certain circumstances.

Right to restrict processing

You may ask us to restrict how we use your information in certain circumstances.

Right to data portability

In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.

Right to object

You may have the right to object to certain types of processing, including processing based on legitimate interests and certain direct marketing.

Right to withdraw consent

Where we rely on consent, you can withdraw your consent at any time.

These rights are subject to applicable legal conditions and exceptions. (ICO)

14. How to Exercise Your Rights

To make a privacy or data protection request, contact us:

Email: sales@usedoutboardmotors.co.uk
Telephone: +44 7882760417

Post:
Used Outboard Motors
Unit H, Blaby Industrial Park
Winchester Ave
Blaby, Leicester
LE8 4GZ
United Kingdom

Please provide enough information for us to identify you and understand your request.

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15. Third-Party Websites

Our website may contain links to third-party websites, including payment providers, social media platforms, manufacturers and other external services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements.

17. Children’s Privacy

Our website and services are intended for adults and are not directed at children.

We do not knowingly collect personal information from children for the purpose of selling our products.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services

• Changes to our website

• Changes to technology

• Changes to applicable laws or regulations

• Changes to how we process personal information

We will update the “Last updated” date at the top of this page when changes are made.

Privacy information should be reviewed and updated when an organisation introduces new uses of personal data. (ICO)

19. Complaints

If you have concerns about how we have handled your personal information, please contact us first:

Email: sales@usedoutboardmotors.co.uk

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), if you believe your data protection rights have been infringed.

Information Commissioner’s Office (ICO)

20. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Used Outboard Motors
Unit H, Blaby Industrial Park
Winchester Ave
Blaby, Leicester LE8 4GZ
United Kingdom

Phone: +44 7882760417
Email: sales@usedoutboardmotors.co.uk

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