Last updated: 15 September 2026

At Used Outboard Motors, we aim to provide a secure and straightforward payment process for all purchases. This Payment Policy explains the payment methods we accept, when payment is required and how payments are processed.

1. About Us

Used Outboard Motors
Unit H, Blaby Industrial Park
Winchester Ave
Blaby, Leicester
LE8 4GZ
United Kingdom

Phone: +44 7882760417
Email: sales@usedoutboardmotors.co.uk

2. Accepted Payment Methods

We may accept the following payment methods for eligible purchases:

• Visa

• Mastercard

• PayPal

• Bank Transfer

The payment options available to you will be displayed during the checkout process or communicated by our sales team.

3. Card Payments

Where card payments are available, customers may pay using an eligible Visa or Mastercard.

Card transactions may be processed through a secure third-party payment provider.

We do not normally have access to your complete card number or security code.

Your card issuer may carry out additional security checks before approving a transaction.

4. PayPal Payments

Where PayPal is offered at checkout, customers can complete payment through their PayPal account or another payment option supported by PayPal.

Payments made through PayPal are subject to PayPal’s own terms and conditions.

5. Bank Transfer

Bank transfer may be available for customers purchasing used outboard motors.

If you choose to pay by bank transfer, we will provide the appropriate payment details.

Please do not send payment to bank details received from an unverified third party.

Before making a significant payment, particularly for a high-value engine, customers should confirm the bank details directly with our sales team using our official contact details.

Your order will normally remain pending until the required funds have been received and cleared.

6. Payment Confirmation

An order is not considered fully paid until the payment has been successfully authorised or cleared.

For card and PayPal payments, confirmation may be received electronically.

For bank transfers, payment may need to be manually verified by our team.

We may contact you if additional information is required to verify a payment.

7. Full Payment

Unless an alternative payment arrangement has been agreed with us in writing, full payment is required before an engine is dispatched or released for collection.

For high-value purchases, customers should ensure that the correct amount is paid before arranging transportation or collection.

8. Payment Security

We take reasonable steps to protect payment and customer information.

Where payment is processed through third-party payment providers, the transaction may be subject to the provider’s own security systems, terms and privacy policies.

For your security:

• Never send your card PIN to us.

• Never send your full card number by email.

• Do not share online banking passwords.

• Do not share one-time security codes.

• Verify bank details before making a bank transfer.

9. Fraud Prevention and Payment Verification

For security and fraud-prevention purposes, we may carry out reasonable checks before accepting or releasing an order.

We may request additional information where necessary to verify:

• Customer identity;

• Billing information;

• Delivery address;

• Payment information;

• Order details.

We reserve the right to delay, refuse or cancel a transaction where we reasonably suspect fraud, unauthorised payment or other suspicious activity.

If an order is cancelled after payment has been received, any refund due will be processed in accordance with our Returns & Refund Policy and applicable law.

10. Incorrect Payment Amount

Customers are responsible for ensuring that the correct amount is paid.

If an incorrect amount is transferred, please contact us immediately.

Where an underpayment occurs, the order may remain pending until the outstanding balance has been received.

Where an overpayment occurs, we will assess the appropriate refund arrangement.

11. Payment of Delivery Charges

Where delivery is not included in the advertised product price, applicable delivery charges must be paid before dispatch unless otherwise agreed.

For large engines, twin-engine packages or specialised transportation, delivery costs may be quoted separately.

Please see our Shipping & Delivery Policy for more information.

12. Payment for Special Orders

Where a customer requests a product, service or arrangement that requires special preparation or transportation, we may require payment or a deposit before proceeding.

Any such requirement will be communicated to the customer before payment is requested.

13. Refunds

Where a refund is approved, we will normally return the money using the original payment method where reasonably possible.

The time required for a refund to appear in your account may depend on the relevant bank, card issuer or payment provider.

Refunds are subject to our Returns & Refund Policy, applicable warranty terms and your statutory rights.

14. Chargebacks and Payment Disputes

If you believe there is a problem with a payment or order, please contact us first so that we can investigate and attempt to resolve the issue.

You can contact us at:

sales@usedoutboardmotors.co.uk
+44 7882760417

Nothing in this section affects any statutory rights or protections available to consumers.

15. Currency

Unless otherwise stated, product prices on our UK website are displayed in British Pounds Sterling (GBP/£).

If your payment provider uses a different currency, your bank or payment provider may apply its own exchange rate or currency conversion fees.

16. Payment Errors

We make reasonable efforts to ensure that product prices and payment information displayed on the website are accurate.

However, technical or administrative errors may occasionally occur.

If we identify a payment or pricing error affecting your order, we will contact you and explain the available options.

17. Changes to Payment Methods

We may add, remove or change available payment methods from time to time.

The payment options currently available will be displayed at checkout or confirmed by our sales team.

18. Contact Us

If you have any questions regarding payment, please contact us:

Used Outboard Motors
Unit H, Blaby Industrial Park
Winchester Ave
Blaby, Leicester
LE8 4GZ
United Kingdom

Phone: +44 7882760417
Email: sales@usedoutboardmotors.co.uk

Secure & Simple Payments

Choose your engine → Confirm your order → Make payment → We arrange delivery or collection.